Graph Line
 

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     - Laptops
     - Desktops
     - Servers
     - Storage
     - Printers
     - Plotters
     - Work Stations
     - Options/Accesseries
     - Monitors

Corporate Office :
4B/52, Old Rajendra Nagar, Near Shankar Road Market,
New Delhi – 110 060

Branch Office (Delhi) :
204A/304A Skylark Building, 60,
Nehru Place,
New Delhi – 110 019

Registered Office :
1st Floor, Sinha Sadan,
Yarpur Road No. 1,
Patna - 800 001

Tel. :
+91-11-25734979

Mobile No :
+91-9312435677 (Sales)
+91-9312435852 (Sales)


GST No. :
07AABCG4366R1Z1

CIN No. : U72200BR1989PTC003613

Graphline Computers Pvt. Ltd. - HP Premium Business Partner

   OUR VALUES

 Achieving a rigorous set of  objectives  is no mean task and  achieving them  ethically is even  harder, but not for  us. We firmly  believes on the  following  set of  principles:

      • Maximize profitability          through costumer centric          practices.

      • Working environment to          encourages creativity &          teamwork.

      • Consider costumers,          vendors and channels as          business partners.

   TOTAL AWARD = OUR ACHIEVEMENTS


       • Awarded for Best Reseller for           Digital PC in 1992.

       • Channel Excellence Award from           HP in 1998.

       • Star Achiever BEST Notebook          Partner By Compaq in 2002

       • Best Notebook Partner from           COMPAQ in 2002.

       • Best Mobile Mugal Partner from           HP in 2003 at Kenya

       • Best Mobile Mugal Partner North          1 from HP in 2006

       • Best Mobile Mugal Partner North          1 from HP in 2007

       • Best Mobile Partner from HP in           2009- 2010.

       • Awarded for Overall HP PSG          Commercial Runner up North 1          by HP in 2007 and 2008
         (Awarded at achiever’s          Conference in Bali)

       • Best MOQ partner from HP in          2009

       • TOP Performance Partner for          PSG Commercial form HP in          2010 ( Awarded at achiever’s          conference in Phuket)

       • Achiever award for Best MOQ          Business partner N1 in 2011 by          HP
       
       • Best Performance for PSG          Commercial form HP in 2012
         (Awarded at Achiever’s          Conference in china)

       • DT Awards for best Partner          for HP in 2012 in New Delhi

       • Achieverís award for Best PSG          Partner in MOQ Business of HP          in 2013 at Philippines

       • Country Best Business Partner           for HP PPS Commercial                     Business 2013 at Achieverís           Club Conference in Cape                     town(South Africa)on                     November 2013

   Recognition from other than HP

       • Best reseller Metro North by           CRN Magazine in 2007

       • Best PC Reseller ( Gold) by          DQ Week in 2009

       • Best PC Reseller by ITPV          in 2011

       • Best PC Reseller by DQ Week          in 2012

   TURN OVER

        • 50 Crore

   WORKING SINCE LAST 25 YEARS.

 
OUR CLIENTELE

        • Indian Oil Corporation
          Limited
        • Reserve Bank of India.
        • Jay Prakash Industries.
        • Airport Authority of India.
        • Fiem Industries Ltd.
        • Allhabhad Bank.
        • Jayprakash Institute of
        • Information Technology.
        • National Thermal Power
        • Corporation, Kahalgoan.
        • Bank of India.
        • Gammon India Ltd.
        • Larson & Tubro India.
        • Delhi University.
        • Center For High
        • Technology –a division of
          IOCL
        • Indian Oil Marketing
          Division –World Trade
          Center
        • Army Head Quarter South
          Block New Delhi
        • CASA New Delhi
        • Leprosy Mission Hospital
          (New Delhi)
        • KLG Systel – Gurgaon
        • StarexInternational School
        • Reebok
        • JCT Ltd.
        • Euro Motors
        • ACC Cement
        • Hinode Technologies
        • STQC
        • Kadence Research India           (P) LTD. And many more
        • Delhi Public School
        • Dharampal & Satpal Group
        • Tecnova
        • Institute of Company           Seretaries of India
        • Ascent air
        • AVL India
        • Varian India
        • PCI Ltd
        • FICCI
        • INFO TV
        • Catalyst Business Solutions           Pvt. Ltd.
        • Rockwell Automation India           Ltd.
        • Central Electronics Ltd.
        • EDUCO COMP
        • Spice Mobile
        • Interglobe Enterprises Ltd.
        • China Airlines
        • A B L
        • Usha Sriram
        • Chrys Capital Investment           Ltd.
        • Hallonix
        • Yama Motors
        • Traxon India Ltd.
        • Himalayan Crist Power Ltd.
        • Indo Asia Ltd.
        • Allied Nippon Limited

        • Interlink Information           Systems (P) Ltd.
        • Eagle Medical Systems (P)           Ltd.
        • Prasar Bharti (All India           Radio)
        • Minds Technologies
        • Technova

        • Fortis
        • Dainik Jagran Ltd.
        • Pearson Education
        • Toto India Ltd.
        • The Oriental Insurance           Company Ltd.
        • Western International           University

        • Jindal Group of Companies
        • Air Shagoon
        • Polyplex Corporation Ltd.
           Ö. And Many more

   CORPORATE OFFICE

 Graphline Computers Pvt Ltd.
 4B/52, Old Rajendra Nagar,
 Near Shankar Road Market
 New Delhi - 110060

   Regional Office

 Graphline Computers Pvt Ltd.
 204A,/304A Skylark Building,
 Nehru Place,
 New Delhi - 110 019

 Graphline Computers Pvt Ltd.
 Ground Floor, Space 16A,
 Opp. Pandubi Road
 Boring Road,
 Patna - 800 001

 Graphline Computers Pvt Ltd.
 Brauni Refinery Town ship
 Dist: Begusarai, (Bihar)

 For Product Details:
 +91-11-25734979

 M: +91-93124 35677 (Sales)
      +91-93124 35852 (Sales)

Graphline is a Business Enterprise promoted by IT icon having established Primer Business. The inception is with the idea of providing value added Products and support to Customers. Graphline has sold and is providing support to various reputed Indian Corporate, Multinationals, Software Houses and Government Organizations.

We first started with Digital that later on merged with Compaq and shortly with Hellwet Packard (HP). The Authorities trusted us because of our stringent service standards and dedicated resource force. As a continual process we have build a Platform to carter the needs of the cliental. Our support engineers are well equipped & qualified to attend customer calls at a minimum uptime. As one of our strengths we provide Component level Support for Laptop, Server, Desktop in the areas where HP does not have direct service representation.

The reason behind our dynamic growth has been consistent business that we attract from the existing clientele and from the new accounts everyday. We have a setup for providing quality support and efficient manpower to handle calls within minimum time. The Manpower includes call-coordinator; support Manager, Qualified engineers and delivery boys who have always scored high on the customer satisfaction list.

Our Partners include Digital/ Compaq & Hewlett Packard from last fifteen Years in New Delhi and Patna. In the 1st year of operations from New Delhi, We sold the maximum units of laptops from a single Compaq retail outlet in India. And preserved the momentum with another award i.e. Mughal Mobile for its Achievements in the HP meet in Kenya for year 2003 & 2005 in Switzerland.

OBJECTIVES

We endeavors to reach the Zenith Of Business Excellence through value based service and Uncompromising quality, thereby ensuring complete costumer satisfaction. For us Quality is a life giving force, a source of sustenance and the way to the heart of costumers. The company is never content with costumer satisfaction, but strives for costumer delight. Therefore our objectives are:

        
 To develop business models & strategies that to maximize shareholders.
         To be forerunner in providing computer hardware solutions.
         To ensure complete costumer satisfaction through quality norms and systems of World            standards with round the clock support.
         Develop and retain key resource capabilities- (technologies and people).
         To evolve into a continuously learning organization.


BUSINESS AREAS

Graphline is engaged into marketing and servicing of Computer / Laptop / UPS / Servers/ Printer/ Scanner / Backup Hardware and is also involved in the networking solutions.

We Provide Detailed Consultation on the technical specifications and detailed product features for the vast range that is available with the Principal Brands. The Support and Marketing Team also takes care of costumer requirements and accesses their requirements in terms of deployment in the domains specified by them. This leads to cost reduction, enhancement in efficiency and elimination of paper work with the proper time management.


Growth Potential

In an intensely competitive and consumer driven market like that of Information Technology, The survival of an organization hinges on one crucial factor i.e. its accessibility, especially from the customer’s site. As downtime implies huge revenue losses to clients expect and demand real- time support from their vendors. Graphline has deployed a core team in Sales & Marketing / Customer Support realizing the need for a “proactive customer support”.

We endeavor to keep our response time from 1hrs to 4hrs from the time when the call is registered with us. We have sold and are maintaining over 10000 installations in the period of 13 years.

Clientele:

Graphline is focused on implementing stringent monitoring at different levels. The Customer Interest is safeguarded through a vigorous quality assurance program, due to which it delivers Excellent Service. The emphasis is on implementing modern techniques and methods in Quality control, which gives the company a competitive edge in the global Market. We have always ranked high on the list of satisfaction among the IT savvy individuals and organizations.


SERVICE

The Costumer Support Group, which provides service and support for the Systems, Servers, Peripherals and LAN are strength of our growth.

It is the unparallel costumer support team that brings repeated Orders and binds the satisfied valued customer with the organization.

Our expertise in product Management services help to provide an effective solution by ensuring detailed planning and liaison between all concerned and offers advice on the Design, Implementation and Support of Networking and Internet.

At the end, we at Graph line Computers Pvt Ltd. Practices three Basic fundamentals principles in the operations, i.e.


         Commitment to excellence
         Technical Details and competitive aspects
         Continuous and unparallel customer support


Success on the product front is something that any Indian IT Hardware company would like to flaunt. Graphline, which belong to its elite fold already, has been dealing with the products of HP/ Compaq.

For our Product Details : Please Visit:
www.compaq.co.in
www.ibm.com
www.dlink.com
Email: gcpldehi@sify.com


HUMAN RESOURCE & DEVELOPMENT

“People make the company” Graphline considers its human resources as its greatest asset. We have in place a very strong and talented human resource department, which plays an active role in bringing quality and responsible Projects for customer satisfaction.

Our Human Resources is never contented only by recruiting the best talents in the industries, Graphline strives to hone their existing skills through rigorous in house trainings, seminars, and workshops. We thus ensure to deliver Quality Work and Satisfied Services to the clientele.
Graph Line
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